User: Hi, this is Rekha. I can't get my CD out.
Help Desk: Have you tried pushing the Button?
User: Yes, sure, it's really stuck.
Help Desk: That doesn't sound good; I'll make a note.
User: No, wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....
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Help Desk: Click on the 'my computer' icon on to the left of the screen.
User: Your left or my left?
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Help Desk: Good day. How may I help you?
Male User: Hello... I can't print.
Help Desk: Would you click on "start" for me and...
User: Listen yaar; don't start getting technical on me! I'm not Bill Gates.
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User: Hi, good afternoon, this is Gita, I can't print. Every time I try, it says 'Can't find printer'.
I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
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User: I have problems printing in red...
Help Desk: Do you have a color printer?
User: Aaaah....................thank you.
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Help Desk: What's on your monitor now, ma'am?
Female User: A teddy bear my boyfriend bought for me at the mall.
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User: My keyboard is not working anymore.
Help Desk: Are you sure it's plugged into the computer?
User: No. I can't get behind the computer.
Help Desk: Pick up your keyboard and walk 10 paces back
User:! OK
Help Desk: Did the keyboard come with you?
User: Yes
Help Desk: That means the keyboard is not plugged in. Is there another keyboard?
User: Yes, there's another one here. Ah...that one does work...
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Help Desk: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7.
User: Is that 7 in capital letters?
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User: I can't get on the Internet.
Help Desk: Are you sure you used the right password?
User: Yes, I'm sure. I saw my colleague do it.
Help Desk: Can you tell me what the password was?
User: Five stars.
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Help Desk: What anti-virus program do you use?
User: Netscape.
Help Desk: That's not an anti-virus program.
User: Oh, sorry...Internet Explorer.
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User: I have a huge problem. A friend has placed a screen saver on my computer,
but every time I move the mouse, it disappears.
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Help Desk: How may I help you?
User: I'm writing my first e-mail.
Help Desk: OK, and what seems to be the problem?
User: Well, I have the letter 'a' in the address, but how do I get the circle around it?
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Help Desk: "Okay Ramu, let's press the control and escape keys at the same time.
That brings up a task list in the middle of the screen.
Now type the letter "P" to bring up the Program Manager"
User: I don't have a P.
Help Desk: On your keyboard, Ramu.
User: What do you mean?
Help Desk: "P"...on your keyboard, Ramu.
User: I'M NOT GOING TO DO THAT!
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A woman User called the help desk with a problem with her printer.
Help Desk: Are you running it under Windows?
User: "No, my desk is next to the door, but that is a good point.
Shyam sitting in the cubicle next to me is under a window, and his printer is working fine."
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